Shipping & Payment
$11 flat rate express shipping with tracking
$7 flat rate express shipping with tracking
Free express shipping with tracking
Shipping is calculated at checkout with discounts at the above order values. All orders come with tracking.
All orders carry a processing and packing time of 1-3 business days (not including weekends or public holidays relevant to our timezone - Brisbane, Australia). This is prior to posting.
Delivery times depend on your location and local post office processing times. We are unable to advise how long your parcel will take to arrive or where your parcel is when in transit. Please use Australia Post (or for international - your local provider) to calculate your estimated shipping time. Note this is an estimate only and cannot be guaranteed. Please allow for longer shipping times during peak seasons (like Christmas) and weather events.
The majority of orders are posted directly into a street box and therefore it can take a little longer for tracking information to appear. If you have any queries, you should contact Australia Post for information relating to your individual tracking number.
Shipping costs are what we considered fair for lodgement as well as packaging.
We take no responsibility for items lost or damaged in the post. We do our very best to pack your items carefully and safely. Once parcels are posted, they are out of our control.
We do not refund for items lost or damaged in the post. You should contact Australia Post and lodge a claim for any lost or damaged items.
Multiple payment options are provided. Please be mindful that items in your cart are not secured as yours until the checkout process is complete.
If you are checking out with Afterpay, items can often oversell due to the connecting systems. This is unfortunately out of our control and we will contact you if this occurs to arrange an alternate option.