Shipping & Payment
We've made shipping your order easy with flat rate costs
Orders over $75
FREE standard shipping or $4 express
Orders over $100
FREE express shipping
Calculated at checkout. Discounts with orders over $75 and $100.
All orders carry a processing and packing time of 1-3 business days (not including weekends or public holidays relevant to our timezone - Brisbane, Australia) prior to being posted. All Australian orders are shipped with their own individual tracking number.
Express post orders still carry the standard processing and packing time of 1-3 business days (not including weekends or public holidays relevant to our timezone - Brisbane, Australia) prior to being posted.
Delivery times depend on your location and your local postie. We are unable to advise you how long it will take - please use Australia Post (or for international, you local provider) to calculate your estimated shipping time. Note this is an estimate only and cannot be guaranteed. Please also allow for longer shipping times during peak seasons and choose your shipping type based on your needs.
Please note that the majority of orders are posted into a street box and therefore can take a few days for tracking information to show. Often, the first information displayed is when it's delivery day (yay)! If you have any queries, you should contact Australia Post for additional information relating to your individual tracking number.
Shipping costs are what we consider fair for lodgement as well as packaging.
We take no responsibility for orders lost or damaged in the post. All parcels are provided with a tracking number and once your order is posted, it's out of our control. You should contact Australia Post (or for international, you local provider) for additional information relating to your individual tracking number.
WE DO NOT REFUND FOR ITEMS DAMAGED IN THE POST.
There are various payment options available to you upon checkout. Please be mindful that all items in your cart are not yours until the checkout process is complete. Another purchaser may checkout faster and the items will become unavailable.
If you are checking out with Afterpay, you run the risk of some items in your cart overselling (being sold to someone else) during your checkout process. Unfortunately out of our control.
We will contact you if this occurs to discuss an alternate option.